Payment Options

For those of you who prefer to purchase offline, We'll also gladly process your order by mail, phone, or fax using Visa or Mastercard. When you complete your order in the store, just choose the "fax" or "mail" payment option to print out an invoice to fax or mail in with your payment. For your convenience, you can also call our TOLL FREE ORDER LINE below:

Please call 800 841-3901
or fax it to us at 903-763-3117
or mail with your payment to:

Stitchin' Heaven
P.O. Box 1914
Quitman, TX 75783

Thank you for shopping with us!
If you have any problems or questions with your order please e-mail us!

Shipping & Handling Information:

Domestic Shipping & Handling Fees

SHIPPING WILL BE VIA UPS UNLESS OTHERWISE REQUESTED

International Shipping & Handling Fees

Please Note: We are not responsible for the receipt of international shipping. We send our international packages via the least expensive method but if a customer wants tracking or insurance they need to request it from us and will be billed at the applicable rate. If tracking or insurance is purchased and the package is not received we will assist in the tracking request but we will not be responsible for the receipt of the package.

GLOBAL PRIORITY COUNTRIES:

We ship Global Priority Mail to all countries that are on the Global Priority system. A Global Priority Mail shipment to Canada, Mexico, and to all other countries is billed at actual shipping costs. In most cases, Global Priority Mail is less expensive than surface mail and will arrive in approximately one week as opposed to 6 to 8 weeks surface. Shipments that are over 4 lbs or will not fit into the USPS large flat rate envelope will be billed as quoted by USPS.

NON-GLOBAL PRIORITY COUNTRIES:

Shipping prices to non-Global Priority Mail Countries can vary widely. Please specify when ordering whether you want surface or air shipping. Shipping charges will be billed as quoted by the US Post Office.

Sales Tax:

Orders placed from within the state of Texas will have 8.25% sales tax added. International orders (outside the US) may be subject to customs duties and taxes.

Store Policies

Our policy and promise to you is that we want you to be 100% satisfied. If you receive a product from us that is not what you thought you were getting, simply return it for a full refund. We want you to know that you can depend on us to meet your needs. If there is ever anything we can do to make your shopping experience more enjoyable, please let us know!

Wish List

Maybe you'd like to send a "hint" regarding a special occasion to a special someone. Or maybe you'd just like to keep a list of your favorite things for future shopping! Our wish list is easy to use! Just select the items you want into your shopping cart, then select Save Cart "Wish List" and enter your e-mail address and the e-mail address of the person you want to send your "hint" to along with a message. The contents of your cart will be saved with an ID number that will then be e-mailed to both of you. You (or your friend) will be able to retrieve the contents of the wish list by returning to the site and clicking on "check out." Just insert the wish list ID from your e-mail and the contents of the cart will reappear like magic.